Comment Re:If support calls you an A.., you probably are o (Score 1) 262
If i'm paying for support, I get support. If someone thinks I'm an asshole, fine. I don't care about them. If I don't get the support I think i'm entitled to I'm going to complain. It's important to always make sure you get the name of whoever you're dealing with, and make a note of the time/date of the call. That way when you complain about them there's some chance of their managers knowing who it was calling their paying customers assholes or whatever and they get fired.