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Comment Re:he's not a modern day Henry Ford (Score 4, Interesting) 384

What data do you have to support this? My understanding is that there is a waiting list to work at Foxconn. You sign a contract to work there, with termination penalties, and there is multi-week training before you actually start working. While in training, you are paid, housed, and fed. Not saying you are wrong, but would like to learn more about where you are getting your data.

Comment Re:Stupid - Use streetcars instead (Score 1) 371

Remember, China is a communist state. The state can impose a 1 year hard labor for each violation. Fixes the problem really easily.
In the video, they talked about it taking 3 years to put in a Subway, and how it takes too long.
In the US, it takes 3 years before the first public vote, and then 6 mores years for the EIS. Probably followed by a number of votes and politicians squabbling. We'll be lucky if the ground is broken in 15 years....

Comment Remember UMPC? (Score 1) 764

Microsoft wanted to own this space, made investments. But the price of UMPC was just too high. Seriously, if Microsoft was insistent on a $500 price for a workable tablet 4 years ago, it may have totally shut the door on iPad. Many people waited for the UMPC, but when they came out, and the price was closer to $1000 for a usable configuration, the end was clear. If Microsoft would have borrowed from their XBox playbook, and subsidized every UMPC to grow the market, it may have been a different story.

Comment Re:If this precedent holds... (Score 1) 266

It was such a surprise for the pig that it failed to remember gravity. Gravity took a look, tried to reach out, and then gave up, and focuses on things like fallen apples and making sure the next Pan Galactic Gargle Blaster arrives safely in the stomach, rather than attempting to escape through the 8 openings on the top of the Goran's head.

Comment Re:1 more dropped call can be a 100% increase (Score 1) 917

I happen to have some training on how customer service works. One of the key things you watch for, is patterns. You should be able to rank the root causes by percentage, and then tackle why you are getting those calls. Fixing the higher percentage issues is going to give you bigger bang for the buck.
There are a few pieces of data missing for the 0.55% number:
1. how many iPhone customers actually call Apple support overall? If the previous % was 0.5%, and now 0.55% of users are calling about reception, that is very significant.
2. how many of the 0.55% was previous iPhone owners? If that percentage is high, then you have a degradation of service from the upgrade
3. how were the 0.55% resolved? Was the customer happy after the call?
If you use Apple's number, 0.55% out of 1.7 million means 9350 calls have been placed by their customers to complain about this. That means, up to 10,000 customer are annoyed enough with the problem to call. I don;t think any business can ignore the opinion of 9350 customer. Or do you think 9350 is a small number?

Comment Re:1 more dropped call can be a 100% increase (Score 1) 917

BTW, if your computer saves only 7 out of 10 edits you made, would that be acceptable?
If AT&T is truly dropping 30 calls per 100, then that would be a real good reason to not get the iPhone, in any integer increment.
As an AT&T subscriber, not with an iPhone, I can tell you that my dropped call rate is probably less than 1%. That is Anecdotal data, and you shouldn't put too much value into that.

Comment Re:1 more dropped call can be a 100% increase (Score 1) 917

What they could have done, is said "on the iPhone 4, we are experiencing only a 3% increase in dropped calls vs iPhone3". They are using numbers to obfuscate the issue.
On the AppleCare numbers, they could have said "Out of all the calls we got on iPhone 4, only 1% of the calls were about the reception."
Notice that they cherry picked numbers, and presented in a way that sounds great, but have no real meaning. So what if only .55% of people called AppleCare about this issue? If that is 80% of their call volume, then it is a real problem affecting users.
From what I read, they didn't admit they had an issue. The tried to prove there isn't an Apple specific issue, and gave inconclusive numbers to try to bull**** their way through.
I don't want them to do anything. I want people who listens to them to think about what they heard, and that applies not only to a new conference, but also to what anyone says in a public forum.

Comment 1 more dropped call can be a 100% increase (Score 4, Insightful) 917

The problem is, they couldn't share the absolute numbers. So according to Steve, it increased by 1 call per 100. If the original dropped call number was 1, then the increase is 100%. That is not insignificant. If the base number was 0.1 call dropped per 100, then we're talking about a 10X increase in dropped calls. The only way this can be insignificant, is if AT&T drops, let say, 50 calls per 100.
When following the live blogging, one thought that just keeps coming to my mind, about how Steve J told Steve W about how much they made. Do people really believe in Steve J?

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