Because it conveys the right message for the people hearing it. That's why MS used it -it's a very good definition for someone who doesn't program computers for a living. MS tried to derail the trail by dumbing down the tech details, which shouldn't have been done at the Court. This doesn't mean that hiding tech details is always wrong.
End users don't get any direct benefit from the OS- it's a tool for the developers, so users don't require any detail about it's inner working; they literally don't need to know how an OS in order to accomplish their goals when using the computer.
Users only interact with the shell, the package system and maybe the file system; and those do not strictly belong to the OS, but are just applications bundled with it. And those are precisely the parts described in TFA.