Comment bandaids (Score 1) 262
"... Comcast has apologized and is looking at ways to prevent it from happening in the future..."?
How about instead of fixing the technical problem that allowed an employee to change the customer's name, they address the fundamental deeper issue that their business treats customers like the enemy, incentivizes employees to harass customers, and looks for ways to screw them at every turn?
That would be "a way to prevent it in the future", but what are the odds of that being fixed instead? Hmm..
How about instead of fixing the technical problem that allowed an employee to change the customer's name, they address the fundamental deeper issue that their business treats customers like the enemy, incentivizes employees to harass customers, and looks for ways to screw them at every turn?
That would be "a way to prevent it in the future", but what are the odds of that being fixed instead? Hmm..