Comment Re:The CEO is Probably Right (Score 1) 383
There's a huge difference when IT is considered a competitive advantage as opposed to a cost. Generally speaking when IT is simply a cost, then it'll always be short staffed and barely able to keep up with what it needs to do - and will often be targeted first when costs need to be cut. While the idea of turning IT into a competitive advantage sounds good, it isn't easy to execute because they often need to expand their roles and need an objective means of measuring their contributions, but the basic idea is to get IT involved in the company's bottom line - in this case to find out what can they do to improve manufacturing processes.