Comment Re:Inside vs. outside sales (Score 2) 331
Not a great idea. I spent five years working post-sales in that environment.
The problem is that the sales people typically aren't motivated and view learning the technical details mostly as a waste of time. So they don't learn it as well as they should. Also, since they've been "trained", an engineer isn't as likely to be assigned to the sales person for the engagement. What you end up with is usually a sales person who thinks they understand the details.
The end result is that the post-sales engineer who gets assigned has to clean everything up. I probably spent at least 60% of my time having to re-engage our sales team for more appropriate contracts and re-engineer the "solution" the client was sold.
There were a few times I was sent to engagements following a new sale that had involved both a sales person and a pre-sales engineer. Those engagements went much more smoothly and usually resulted in increased sales of product and services.