Nokia didn't invent Symbian, but it was their decision to use it. Back in the late 1990's, I was involved in a "top secret" project between Nokia and Psion, to bring Psion's EPOC operating system to a Nokia phone which was going to be the successor of the 9110 Communicator. The announcement of Symbian a few months later came as a complete surprise to us: "Oh, that's what we've been working on all the time?"
I still think it made a lot of sense back then. They just lost contact with the market (or maybe reality in general, as you and the GP implied) in the mid-2000's.