An anonymous reader writes: Here's yet another business that, when confronted with a negative review, thought to itself, "Why not deter EVEN MORE potential patrons from ever considering setting foot in our establishment?" There are many ways to react to criticism, and Il Giardino, an Italian restaurant located in France, opted for "catastrophic."
A food blogger in France has been fined 1500 euros ($2,040 USD) for writing a negative review of a restaurant. According to Arret Sur Images (translated), Caroline Doudet wrote an unflattering review of Il Giardino, an Italian restaurant in Cap-Ferret, France in August of 2013 on her blog Les Chroniques Culturelles. She was brought to court six months later by the restaurant.
Doudet's review is actually a blog post, one that would require readers to do a little digging to get past the normal review sites. As far as I can tell from the translation, Doudet portrayed the lousy service she encountered in a far more humorous fashion than most negative reviews, all the while clearly pointing out the deficiencies she encountered.
So, rather than address the issues, or simply disregard the single voice complaining about the three waitpersons apparently needed to acquire a single round of beverages (not to mention quality issues with the food [and service] past that point), Il Giardino decided to make its mégot mal a full-blown legal affair.