Comment Pre-dispute binding arbitration should be banned (Score 2) 147
Congress never intended pre-dispute binding arbitration clauses to apply to consumer contracts under the FAA but business-friendly courts have interpreted the law that way. Congress just needs to amend the FAA so that pre-dispute binding arbitration is not binding in consumer contracts, as well as prohibiting the requirement that consumers waive their right to class-action and jury trial pre-dispute.
It would also help if Congress gave the CFPA or some other pro-consumer leaning agency oversight of private arbitration companies because right now they have a massive conflict of interest since their customers are the big businesses that count on them ruling in their favor more often than courts would in consumer cases.