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Comment These people kept me employed for years (Score 2) 306

It's a very long story, but I basically worked as a fixer for an HPC company on contract for a few years. I'd log in remotely or (occasionally) fly out and fix messes made by people who didn't know how to solve problems with Linux servers using critical thinking. I'd watch them sometimes and they'd try the only thing they knew how to do, over and over again, without realizing that it wasn't fixing the problem. Instead of narrowing down what could be causing the issue and then doing some research/googling/RTFM and bothering to understand the issue, they'd just reboot the machine over and over, progressively screw up config files worse and worse, and then eventually I'd get called in to fix it. I don't know if it's possible to teach critical thinking skills, or if they're just developed over a lot of self-directed experiments, or if it's an issue of intelligence, but it's got to be costing companies untold millions of dollars every year in the US alone.

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