Comment Benefits of third-party sites (Score 1) 423
Taxact.com, like Turbotax, provides an online "interview" that guides you through the process, makes complying with the law much easier, and finds deductions that you might otherwise overlook. I am glad that a third party is providing that service. And I'm glad that multiple third parties are doing this, and making continuous improvements because they are competing with each other on the basis of ease-of-use and correctness-of-calculations.
If the IRS had a monopoly on providing this service, and developed it in-house, you can bet it would be as user-friendly as waiting in line at the DMV. I'm not so naive as to claim that the third-party efforts are bug-free, but they're better than the IRS would do, because what motivation would a faceless IRS bureaucrat have to fix bugs in the software?
There's also a motivation to be secure: Third-party sites can be sued if your private data leaks out, but the IRS cannot be sued.