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Government

Submission + - Govt. liability when providing online services?

jbwiv writes: Today, I went to my state's sex offender database to perform a search (http://sexoffender.ncdoj.gov). Surprisingly, when I searched my home address, the map was completely empty, although I know for a fact that there are registered offenders within a few blocks. I quickly zoomed out and realized the map was completely empty. Obviously, a problem with their service.

So I called the NC Dept of Justice and eventually made it through to a person who helped me trouble shoot the problem. Everything was showing up fine for her, but even after a browser restart, nothing on my end. Suddenly, I got that all too familiar feeling...one I haven't felt in a long time. I fired up a Windows VM, and sure enough, everything works fine there. Strangely enough, it's not an IE versus Firefox thing...it even works well in Firefox, but ONLY on Windows.

This is a big deal for me. My entire household is Linux-based. My wife uses Ubuntu to do her daily computer chores and, though really not a techie, she gets along quite well. What if an offender had moved in across the street, and we didn't know because we don't run Windows? Shouldn't a state government use a technology that insures compatibility across ALL major platforms? Could the state be legally liable in cases like these? And regardless of liability, how can I force them to change?

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