Comment Re:Saw what he wanted to see. (Score 1) 1110
Small offtopic nit to pick: it's the IT department's job to teach you how to use a computer? Is computer use not a standard job requirement for most posts?
Coming from a very broken organization that had this very attitude ("Excel training is IT's job!"), I pity the poor schleps in IT. I'm very glad I moved to dev.
That isn't to say that there's no middle ground here. The IT department should be able to force this usage video to run once after the imaging, unless M$ has disallowed this. Beyond that, if training is needed, it should be rolled into the project plan for rolling out a new OS and be handled by a training department or outsourced training program.