Comment Re:If something like this slips through testing (Score 1) 62
I called to get support for software I was using. After explaining the problem the support person said they were confused and asked me to elaborate. I said the x was no longer working and I had tried a, b, & c to fix it. The tech was like our product doesn't do x! And I was like well I've been using it to do x for months. It seems a feature I had been using for months turned out to be a bug and gotten fixed in the newest release.