Submission + - Timesheet management software.
An anonymous reader writes: I currently work as a help desk supervisor for the IT department of a top 30 american university. We have around 40 graduate and undergraduate students manning our support areas at different times of the day and night, and a recent augmentation of our budget has us in the position to hire more. We still do our master schedule with a moderately complex Excel file, our timesheets are submitted online using a webpage, and our workers' clock in and out with a seperate webpage which gives us reports in CSVs that we import into yet another spreadsheet. Needless to say, our current, time-consuming method is rather clunky and has us looking at alternatives.
What existing systems are out there that might fill our needs? What systems should we avoid?
What existing systems are out there that might fill our needs? What systems should we avoid?