Their mistakes have multiplied greatly over the past 5 years, ranging from basic testing errors that wiped out the hopes for several thousand students, to outages that shackled tens of thousands of applicants for a variety of programs, not just in the academic field.
Questions abound over how they managed to obtain half-billion dollar contracts with states. This stems from non-profit organizations that are attached to the corporate body itself. Plus the heavy-handed lobbying and borderline monopoly they have over the instructional book, testing and exam industry.
Sounds like Pearson needs to come under a congressional audit and grilled until they are past well done.