Submission + - Website Pays Dearly for Fighting Negative Review (infopackets.com)
Back in 2009, Jennifer Palmer left a negative review of the company after it failed to deliver two desk toys ordered by her husband. Three years later, KlearGear demanded that the couple withdraw the review within 72 hours or face a fine of $3,500. The fine is for violating a non-disparagement clause in the company's terms of sale, which says that customers cannot write negative reviews about their products or purchases.