JetBlue's Windows Infrastructure Crashes

hawks5999 writes: JetBlue's reservation and communication systems have been down for 5 days leaving thousands of passengers stranded and stockholders seeing red. It was almost exactly 4 years ago that JetBlue trumpeted it's reliance on Windows to help it see black. From a 2003 news.com article:

So we marched down the road of the Windows platform. We don't have any Unix; we don't have an AS/400; we don't have any mainframes — we don't have anything outside of Windows. There has been tremendous cost savings. ...everything's Windows. Every technician that works on a server works on a Windows server. Every technician working on a desktop works on a Windows desktop. That's quite a bit easier than other flavors of desktops or OS/2 or whatever else is out there.

I guess they didn't look at redundancy or reliability in their cost equation...