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Comment Loyalty Programs (Score 3, Insightful) 166

Brick and mortar stores are legally barred from overtly providing different pricing for customers based on age or gender. They can't have a price tag on an item that reads:

Women Over 35 - $32.99
Women 35 And Under - $29.99
Men 38 And Over - $28.99
Men Under 38 - $26.99

However, common loyalty programs at stores profile customers by age, gender, purchasing habits, and all sorts of other demographic criteria and selectively issue coupons and promotions that have the same result (e.g., a drug store might print out a coupon for a male customer for lady's perfume to incentivize a purchase before Mother's Day, but wouldn't issue such a coupon to female customer who is inherently more likely to buy the product).

Comment Re:Extremely speculative and logically unlikely (Score 1) 2

Thanks for your comment. I certainly agree with your points #1 and #2. However, the opportunity to capture 30% of Adobe's, Microsoft's, Avid's, and others' Mac revenue constitutes a large, not a little, gain.

Just looking at Adobe, it's likely that Apple could make $300 million a year if they could tax all Adobe's Mac sales (admittedly, that wouldn't happen for quite some time). That's a significant chunk of the $1.7 billion Apple is currently on track to make off of App sales in a year, and that's just from taxing one company.

Also, Macs are still a profitable market that's not going away anytime soon. Apple may be making way more money off of iOS than OS X, but they still enjoy great margins and profits from the Macs. Apple's calculation will be that they can make OS X even more profitable if they make it more like iOS.

Finally, the other pieces of the ecosystem, such as roaming user accounts between Macs and iOS devices, are big features that they want to implement. Apple has already forced Mac App Store applications to be sandboxed, while also restricting certain APIs to App Store-distributed applications. They're already on the road to Mac lock-down, it's just a question of how fast they'll get there.
User Journal

Journal Journal: Putting The Pieces Together - Apple WWDC 2013 2

In October 2005, then Chief Technical Officer Ray Ozzie authored a memo to Microsoft staff titled "The Internet Services Disruption." While overtly attempting to marshal the company to move aggressively towards integration and online services, two key subtexts of Ozzie's memo were:

  1. If we don't do this, someone else (probably Google) will.
  2. Startups and open source projects are threats, but they can't [yet] scale the way Microsoft can.

Comment Cloud vs. App Store (Score 3, Interesting) 403

Cloud/Software-As-A-Service/Web Apps are obvious wins for the Googles/Microsofts/Adobes of the world. They

  1. 1. eliminate piracy
  2. 2. guarantee a steady revenue stream
  3. 3. allow vendors to data-mine user behavior
  4. 4. avoid App store sales fees

Adobe's move is not just about locking-in customers, it's about ensuring that they don't have to give Apple and Microsoft a cut of all their sales. Gatekeeper on the Mac and Windows RT are harbingers of Apple's and Microsoft's long-term strategies: force everything through the App store and skim off the top. All the major software vendors are fighting a war and the consumers caught in the crossfire.

Comment Massachusetts Didn't/Couldn't Vote (Score 2) 231

None of the Massachusetts delegation voted on the bill. Here is the roll call.

Why didn't any of the 9 representatives from the state vote? Because the President was in Massachusetts following a terrorist bombing earlier in the week.

The bill has been in Congress in some form since 2011. If the sponsors and supporters of the bill truly believe that this bill is necessary to enable "integrated operational actions to protect, prevent, mitigate, respond to, and recover from" threats to security, wouldn't it make sense to schedule a vote on passage of the bill for a day when at least some representatives of the state most recently victimized by a terrorist attack could vote? Is there any opportunism at work here, given that the entire Massachusetts delegation voted against the bill the last time it was up for passage?

It's worth reading the full text of the bill. It contains statements such as "The Director of National Intelligence shall establish procedures to allow elements of the intelligence community to share cyber threat intelligence with private-sector entities and utilities and to encourage the sharing of such intelligence."

Comment PBS Party To Suit (Score 1) 64

As a strong financial and moral supporter of PBS, I am simultaneously appreciative of PBS's even-handed coverage of the Aereo story and disappointed by their participation in the suit.

There's much to dislike about Aereo's business model. The company's technical and legal maneuverings allow them to excessively monetize an otherwise low-cost service. Like so many water bottling companies, they provide a small convenience, and they should be allowed to, but there are good philosophical and financial reasons not to buy what they're peddling.

The larger story is that the trajectory for all broadcast media is obvious: consumers will always push for free, accessible content. Aereo's service is just a stopgap and will ultimately fizzle out along with Viacom, News Corporation, and their peers.

That's what makes PBS's position in this all the more troubling. PBS actually has one of the only viable and worthwhile models: viewer-supported broadcasting. Given that PBS survives on the generosity and goodwill of its viewers and that its viewers clearly want accessibility, they should focus on delivering what viewers want - open, free, accessible content - directly to their audience. They've made huge inroads over the past few years with their online services but come on, go for broke and put everything that you can online. That's the best way to cut out the middlemen, outpace the hamstrung big medias, deliver uncompromised programming, and win the hearts, minds, and support of the public.

Comment Reflective Display For Coding (Score 1) 375

I've long wanted a large reflective display for coding. While I typically set a dark background in whatever editor I'm using, staring at a backlit display all day can be harsh. As reflective LCD technology improves, I continue to hold out hope that someone will make a desktop monitor with the technology (it would be a great second display for coders or anyone doing basic text entry, and doesn't need to have especially fast pixel response time, etc.).

Comment Hackability of new Chromebooks (Score 3, Interesting) 283

Evidently, the new Chromebooks don't have a physical dev mode switch (the old ones used to break a lot), but can be put into dev mode via a firmware switch. The price and combination of expansion ports (USB 3.0, HDMI, etc.), make this a pretty appealing target for hacking, although the ARM architecture means that lots of software will have to be recompiled, as the original post mentions.

Comment Personal Assistant Features Via Gmail/GCalendar? (Score 1) 96

While it seems like the early versions of the iOS App may limit voice input to search, it makes sense that Google's angling to compete with Siri's personal assistant functionality by integrating with Google Calendar, Gmail, etc. Using the Google's iOS Voice App to "book an appointment" on an iPhone configured with Google's ActiveSync/Exchange Gmail and Calendar connector could appear to behave identically to Siri.

Siri would presumably trigger a calendar event creation directly on the phone after receiving data from Apple's server, while Google's Voice App could transmit the appointment creation command to Google's server and add the appointment to the user's Google Calendar. The appointment would immediately be fetched by the iPhone's Calendar App, so the two actions would appear the same to the user.

Comment Amazon Also Changes Pricing (Score 2) 157

Amazon also reduced pricing for the service yesterday, which may be good for future subscribers, but is really annoying for those who already had subscriptions and just renewed for more money. Anyone who spent several weeks uploading music files one year ago likely didn't want to let their subscription lapse and have to repeat the entire process. Amazon waited a couple of weeks until everyone up for renewal was billed for a new year, then, less than a month later, they fundamentally changed the service's functionality and lowered the pricing.

I completely understand that Amazon's terms and conditions for the service give them the right to do this, and I also expect that early adopters often pay more for goods and services as prices drop. However, it's clear that Amazon was being quite coy here. They also issued an iPhone cloud player app shortly before "unlimited music" subscribers had to decide whether to renew, incentivizing re-subscribing.

It's clear that the new service is great for Amazon, as it allows them to de-duplicate their data and significantly reduces their bandwidth costs. It also may be a good thing for many customers who can get sanitized versions of their music files. As my original post mentioned, however, some users of the service saw the appeal of uploading and unlimited number of their personal music files (e.g., with meticulously edited album artwork, tags, and the exact compression they wanted). Without notice, Amazon is essentially replacing all these files for paid subscribers with different files, which sets a really bad precedent not just for music, but for cloud storage services in general. While I'm sure some users prefer the new functionality, others don't and it would have been better to allow users to opt in/out.

The other big story here is that at least some of the labels seem to have offered Amazon similar terms to Apple, showing that Apple's agreement for Match is not exclusive. In Netflix v. Amazon (video streaming) and Apple v. Amazon (music stores/matching), Big Content seems reluctant to let any one player dominate.

Regarding the press release: yes, it's official, it's linked from Amazon's more recognizable Amazon.com domain; for whatever reason, they post their press releases on a different domain.
Cloud

Submission + - Amazon Matches iTunes Match With New "Audio Upgrade" Feature (corporate-ir.net) 1

bostonidealist writes: Just after the July 6th 1-year anniversary of the its unlimited music storage promotion (and presumably after early subscribers have all renewed their annual subscriptions), Amazon.com has changed the way its Cloud Player and Cloud Drive services work. Starting today, music uploaded to a Cloud Drive will count against its owner's Cloud Drive quota and will not be accessible through Cloud Player. Further, music files previously uploaded to Cloud Player or Cloud Drive are being automatically converted to 256 Kbps audio whenever Amazon "has the rights to do so" and new audio files uploaded to Cloud Player will automatically be checked against Amazon's music database in iTunes Match-like fashion. One of the appeals of Amazon's Cloud Player service up to this point has been that users could pay a flat fee and store an unlimited number of their own music files (with their own tags, artwork, and audio data intact). Now, Amazon is automatically replacing users' previously uploaded data with its own, without allowing users to opt in/out.

Comment Eye tracking could be the killer app (Score 1) 249

Google has been using eye tracking technology in internal product testing for years. If they included electrooculography (EOG) sensors in the glasses, such as those demonstrated in this prototype from ETH Zürich, they could allow wearers to manipulate real world objects just by staring at them.

Some more thoughts on this (think: virtual telekinesis) here.
Android

Submission + - Google Eying Vision Tracking For Glasses?

bostonidealist writes: Google has been using eye tracking technology in internal product testing for years. Given the company's plans to release electronic glasses by year's end, is it possible that Google intends to include electrooculography (EOG) sensors in the product, such as those demonstrated in this prototype from ETH Zürich? A refined integration of EOG, machine vision, and wireless technologies could allow wearers to manipulate real world objects just by staring at them.
Google

Submission + - Where Google Is Going

bostonidealist writes: Soon, we'll be able to move objects just by staring at them.

Media outlets are reporting that Google is creating some form of consumer electronics glasses, with the ambitious goal of launching a product based on the technology within the year. While many of these reports have included sketchy details on how the glasses might present information to the wearer, the true novelty will be the way the devices empower their owners to interact with real-world objects.

Many traditional interfaces, from steering wheels to touch screens to voice recognition to computer mice, require a relatively high degree of exertion in order to manipulate objects around us. Comparatively, an interface based on tracking the motion of the human eye could be so intuitive that in many cases the interface itself could be barely perceptible.

Let's consider a simple example to see how this might work. Imagine an elevator designed to be controllable by riders wearing gaze-tracking glasses. When a passenger wearing such glasses enters the elevator, she could look at a panel of buttons to select the floor that she wants to visit. The glasses could identify the wearer's focus on a particular button through eye tracking, could "read" the label of the button she was staring at (e.g., "floor 14") and could overlay a user interface element in her visual field. By simply continuing to stare at the elevator button, she could indicate her desired destination, her glasses could wirelessly transmit this information to a receiver installed in the elevator, then the real-world elevator button's light could illuminate, indicating that the floor was selected as her destination.

To an outside observer watching the above scenario unfold, it might appear that the elevator's passenger had some kind of magical, telekinetic ability. However, the interaction described could be implemented via a refined integration of existing technologies, and there are many hints that Google is working to build and deploy exactly this kind of device.

The human eye performs vergence and accommodation movements to focus on objects of interest nearly every waking moment. During typical use of a modern personal computer, the number of motions made by the eyes dwarfs the number of keystrokes made on a keyboard or the movements and clicks of a computer mouse. These many subtle eye movements constitute a rich expression of the viewer's thoughts and intent. For this reason, eye tracking is second only to direct neural activity monitoring in its capacity to immediately reveal a wealth of cognitive data and many media and advertising companies have been using eye tracking technology internally in product studies for years.

Google blogged about its own use of eye tracking for web search usability testing in 2009. Given the strong potential of this technology, it makes sense that Google and other companies are eager to be first-to-market with consumer products.

It's likely that Google is building a device that will implement electrooculography (EOG). EOG uses small electrodes, which can be incorporated into the rims of glasses, to determine the position of the eyes by measuring the electric potential field of the eyes themselves. Eye position can be measured in a broad range of lighting conditions, even in total darkness and when the eyelids are closed. You can watch a video demonstrating prototype EOG glasses from ETH Zürich here.

There are other eye tracking methods which have better accuracy (e.g., special tracking contact lenses) or which don't require users to wear tracking devices on their person (e.g., video vision tracking). However, these methods have several downsides, ranging from requiring more invasive eye tracking equipment to being subject to interference from lighting conditions to requiring lots of computational analysis that's not currently possible in ultra-portable electronics. For all of these reasons, EOG is the best candidate tracking technology at the moment.

Successfully deploying this technology will require the development of powerful, efficient image analysis and eye tracking software coupled with a revolutionary interface designed for sight navigation. While many media outlets are speculating about augmented reality applications for the glasses, and these are surely a possibility, a successful interface would have to remain unobtrusive in order to avoid blocking sight lines or distracting wearers.

In the above elevator scenario, for example, it might be the case that as the passenger stares at the button for the floor she wants to visit, a red stop sign icon could appear in the periphery of her visual field. Looking directly at the stop sign icon would avert her gaze from the target elevator button and cancel any action. Alternatively, if she continued to stare at the button, the icon could change from red stop sign to yellow triangle to green circle, confirming her selection before transmitting her request to the elevator.

From a marketing and sales perspective, the opportunity for Google to integrate the device with its other technologies (Android phones, Chrome OS computers, etc.) and to license the technology for other devices is huge. Users of the glasses could become eager to replace light switches in their homes with ones that they can sight-activate and purchase new robotic vacuum cleaners that can navigate to a dirty spot on the floor that's being stared at. Paraplegics and those with limited mobility could gain new independence.

Given that wireless interfaces for the glasses could be incorporated into so many other electronics, Google's acquisition of Motorola Mobility could be significant beyond enabling first-party manufacturing of Android phones. Imagine Google saying to Sony "You want to make a stereo that can be controlled by Google Glasses? Fine, just buy one of these custom Glasses receivers from us for every unit."

While the expense and immaturity of the technology described may prevent Google from including all the eye tracking features in its first-generation products, considering the difficulty in marketing head-mounted display technology, it's almost guaranteed that Google has vision tracking in mind as a "killer app" that would allow it to overcome the "nerd factor" of trying to pitch people on electronic goggles. Virtual reality and personal display devices have failed commercially in the past because they're perceived as a way of isolating the user and retreating from reality. Alternatively, an eye-tracking system that extends a person's reach and influence in the real world could be celebrated and coveted. That's surely what Google is looking to build.

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