Comment Consumer feedback removes need for certification (Score 4, Interesting) 139
Historically, governments justified the "certification" requirements imposed on people wishing to pursue various professions by the consumers' inability to share the information required to make an informed choice of a service provider.
For example, arriving to a new city, you don't know, what taxi company is decent and which hires serial rapists — the city hall should issue "medallions" to the good drivers and fight attempts by the non-vetted to provide the same services without paying the authorities their due.
Uber is showing, how the consumer feedback, that's easy to provide and is immediately available to anyone with a smart phone, obviates the need for such certifications — along with the associated costs and the abuse-potential. Taxi-services is not the only market, where things can (and should!) be changed by the pervasive smart-phones. Plumbers and electricians would be next on my list of professions, which should not require certifications (though some may seek approvals from non-governmental authorities like "Angie's List", if they choose to). Then restaurateurs — patrons could report roach-sightings just as well (or better) than a city's health-inspector. Then lawyers and eventually, even veterinarians and human doctors...