Comment Re:SOlution looking for a problem (Score 1) 102
Vote with your feet and if necessary your wallet.
I always fly with JAL now because their economy class gives you 10cm extra leg room. It doesn't sound like much but it makes a massive difference. They have plenty of staff to do check-in and let you take an extra hold bag over what most of the competition offer. They charge the same or only slightly more (£20-30 on a flight costing £850).
Don't put up with shitty service for the sake of a few bucks or shopping around.