Comment Re:I've had FiOS since November 2004 (Score 1) 240
I've had the 15/2 service for a couple of months, and while I haven't had DNS problems, it doesn't play nicely with my alarm system. Now that I've got FiOS, if I let the landline ring more than twice the alarm system seizes the line as if it were trying to call out with an alert.
I got Verizon in to fix the problem, since it didn't happen until they installed FiOS, and the tech generously informed me that (a) this is a common problem, (b) they were supposed to ask if I have an alarm system when I ordered and when they installed, and (c) they can't do anything about it, I have to get the alarm company out to fix it. Ugh.
Aside from that, the service has been great and the support from Verizon has been unusually good - they're putting a lot of effort behind FiOS.
John
I got Verizon in to fix the problem, since it didn't happen until they installed FiOS, and the tech generously informed me that (a) this is a common problem, (b) they were supposed to ask if I have an alarm system when I ordered and when they installed, and (c) they can't do anything about it, I have to get the alarm company out to fix it. Ugh.
Aside from that, the service has been great and the support from Verizon has been unusually good - they're putting a lot of effort behind FiOS.
John
