Comment Fixed line in IM/Mobile :) (Score 1) 445
We have few hundred employees and 2 actual physical fixed-line phones (at reception)
But we do have "fixed line numbers" for pretty much everyone
All is done over VOIP with intelligent back-end,
when someone calls me on my fixed number (or some call is redirected to me):
* If I'm behind my laptop, company IM rings in laptop with options to redirect/hold/answer via headset/answer via mobile/etc.
* If I'm away from my laptop (IM status auto changes after 5 min of inactivity), my phone and laptop ring at the same time (laptop silently), so i can answer it from my phone or do whatever from laptop
* If my Outlook/IM status is "DND" or my workday is over then i get a e-mail notification and the call is redirected to reception / help-desk (depending on caller)
Having and actual physical phone on my desk would mean that i miss 70% of calls (i have to move around the office quite a lot) and it would take up valuable desk space (where would i put my Chuck Norris motivational picture then :))
But we do have "fixed line numbers" for pretty much everyone
All is done over VOIP with intelligent back-end,
when someone calls me on my fixed number (or some call is redirected to me):
* If I'm behind my laptop, company IM rings in laptop with options to redirect/hold/answer via headset/answer via mobile/etc.
* If I'm away from my laptop (IM status auto changes after 5 min of inactivity), my phone and laptop ring at the same time (laptop silently), so i can answer it from my phone or do whatever from laptop
* If my Outlook/IM status is "DND" or my workday is over then i get a e-mail notification and the call is redirected to reception / help-desk (depending on caller)
Having and actual physical phone on my desk would mean that i miss 70% of calls (i have to move around the office quite a lot) and it would take up valuable desk space (where would i put my Chuck Norris motivational picture then