Comment Re:Anybody else (Score 1) 131
You might be. The first thing I thought of was vagina, followed closely by toilet seat. Once you get past that, it's just an airport.
Support Desk Software for ITIL-Based IT Department 80
Wasteofspace asks: "At my current workplace (local government, 250 user site) we are currently working towards achieving a more structured IT department using guidelines set by ITIL. Currently we are using a very poor call logging system running on a Lotus Domino Server, that has no tracking, incident management, problem management etc, and does not integrate into our current directory services (Novell NDS, soon to be migrating to Microsoft AD). Does anyone have any suggestions on a provider of an ITIL compliant support desk application, that is reasonably easy to use, has integration into an LDAP compliant directory service, and has self service functionality for users?"
Journal Journal: Meditations on Corporate Mergers 1
This will be the first in a series. I'm currently working at a smallish company which was recently bought by another company. I won't reveal actual names, since one of the two parties is quite litigious. For the purposes of this log, I'll call the original, smaller company "Turtle" and the larger, new regime "Monterey."
I've got to catch a bus soon, so there's not going to be much in this initial entry. Let's just say that I'm angry and venting.
