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Comment Re:Facebook ignorance. (Score 1) 290

tells us anonmous coward.

seriously, there are a lot of idiots on facebook posting with their realname. more idiots than the pseudonymous users of some other websites.
"real" identity is NOT a reason not to post something.

and it's a basic right to be anonymous.

In germany every service MUST provide the option to use it pseudonymously, if there are no real reasons against it (like a shop may ask for your real address).
This holds for facebook as well ... facebook just does not care about it.

Comment The reason not to use facebook (Score 1) 290

they require your realname
they may ask you to prove it (hey, what site should be allowed to see any id documents? None!)
they may block you
you may use a pseudonym and feel clever, they can stop you anytime.

Do not use it. else your create a dependency. Lose all your contents / contacts or provide a real name? Good thing, i told all my contacts, how to reach me, without having facebook. So facebook cannot block me from contacting them.

Comment Re:Codeword (Score 1) 479

why riddle the caller? Just have some voice controlled computer asking the basics like "did you try to turn it off and on again" with the shortcut of saying "yes" before the sentence is completed (a computer is not annoyed by this). Then you will enter enough information like "yes, it says 'timeout' every time" for the real support guy.

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