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Southwest Adds 'Mechanical Difficulties' To Act Of God List 223

War, earthquakes, and broken washers are all unavoidable events for which a carrier should not be liable if travel is delayed according to Southwest Airlines. Southwest quietly updated their act of God list a few weeks ago to include mechanical problems with the other horrors of an angry travel god. From the article: "Robert Mann, an airline industry analyst based in Port Washington, NY, called it 'surprising' that Southwest, which has a reputation for stellar customer service, would make a change that puts passengers at a legal disadvantage if an aircraft breakdown delays their travel. Keeping a fleet mechanically sound 'is certainly within the control of any airline,' Mann said. 'Putting mechanical issues in the same category as an act of God — I don't think that's what God intended.'"

Comment Re:educate (Score 1) 396

your infection vector is your users. Kind of ironic that those that are needed to keep your company are the ones that could sink it. Education is the best mitigation for this risk! Teach the users proper computing security. Have tracked annual training (15 pg PPT is sufficient). It also protects you the admin/company if something does happen and legal action is required. Folks need to know the 'rules of the road'. Compare the cost of a usage program to lost productivity. These bad habits are reinforced by use at home too so presentation should include protecting the users at home. Stronger network/system security will help but the biggest risk to a network is the users.

Comment Smart Card (Score 1) 660

Most large (and some mid) companies employ a SmartCard of some kind for access to the building. Adding a smart card with a chip then help authenticate getting into the building and (with certs on the chip/card) auth the user onto the network and provide for digital signatures and encryption. Most companies also have a policy governing levels of protected information and how it is shared. There is a bit of 'heavy lifting' as far as implementation and it would come down to how much risk is acceptable. I have worked in both environments and hybrids in-between. SmartCard logon as building ID is the smoothest and easiest for the user as well since a single PIN is needed with the SmartCard. With most people familiar with Bank ATMs, this should be a no brain-er

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