No troll feeding right? anyways...
Im a programmer, who's done low level things including some kernel work in both Windows 95 (yeah, dating me some) and a couple UNIXen. I have two Macs at home. The Windows box has been shut down since WinXP stopped getting updates. You gonna make fun of me for the jump from XP? "yeah, you're so hosed, you've got a Mac when I've got WINDOWS VISTA." I tried playing around with Windows 8 when it first came out, and I couldn't even figure out how to do a pic slideshow on it. I'm no anti-Windows snob - I had been using DOS since 5.0 and DOSSHELL, and every Windows version from 3.1 to XP (including WinNT 3.1 on a dec alpha), and I got lost in the UI. I spent 20 minutes trying to find the network settings to get WiFi working, and then had to do odd folder indirection to just show some pics off of a DVD. Again, im no newb... I've done work on IBM Mainframes, UNIX, Mac, Linux, DOS, and Windows. I've done HCI Classes, and I can usually model a new UI in my head. Nope, i was fucked. Multiply that wasted time by a hundred if it was my personal box. That's why I use a Mac. I just get shit done. No Fanboi-ism. I just want to work.
My sister in law had Vista on her laptop, and we never got it running right. Part of the issue was they de-contented Vista so they could charge the same for the upgrade, and nickel and dime you for the next SKU going up. Is that home premium, home ultimate, home premium ultimate super-size plus fries and a thirty two ounce coke? Mac updates from this time scale were i think $10, no tiering. They are now free. I was able to update my very very hideously techphobic mother in law recently, bumping two Mac OS X versions (for free) with no training. Her biggest issue? The desktop wallpaper changed. Imagine going from WinVista to Win8 and saying that same thing. I was confident enough to send her home (to taiwan - imagine tech support with a 14 hour time zone difference) with the change. Imagine leaving someone from WinVista to Win8 and saying "ok you're updated, good luck with that". You'd be on the phone every other hour.
Anyways, at home, I have two running computers instead of a Windows Vista or a Win8 box that I'd spend hours configuring.
Yeah, people like MacOSX enough that they're able to charge a premium on Mac hardware. This popularity is a failure how? The ability to be so popular you can charge more - not sure how that's a "haha Mac you suck" criticism. It's kind of like the "no one goes there any more - it's too crowded". YOU may not think the premium is worth it, but enough do that they don't have to charge prices you wish they did.