Having the manager who can't help with the job you're doing present when things are going wrong seems to be the norm in every industry. If everything breaks down you call the manager, because they manage things, that's their job.

Are you sure? I know that in both Australia and New Zealand you are billed differently if you have Nightstore Heater, as just one example.

Most of the Mozilla Corporation's profit comes from Google. In 2006 they made 66.8 million dollars, 85% of which was from Google.[Citation given]

And now they're telling people to abandon Google and go with Bing -- which is owned by a competing that would gladly kill Firefox if given the chance.

I really think Dotzler is a bit off the mark here.