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Journal Journal: One Month on iPhone.

Well, it's been a full month since the iPhone's release, and here is as good a place as any to post my impressions...

Yes, I had activation issues. Took 12-ish hours to activate. No instant gratification for me. Since then, the only major network issue was the EDGE network going down on the first weekday after the iPhone launch (I have another entry on that.)

For ease of use, it's excellent. Better than a Palm, better than a Windows Mobile, way better than a Symbian S60 smartphone (which I swore by before this.) I have no ease of use complaints at all.

For underlying usability, lack of Flash and Java is annoying, but not a deal breaker. I haven't had a single website that I've wanted to go to that just wouldn't work. One complaint is the fact that .mp3 and .wav files aren't supported either in email or web. I get my home and work voicemails emailed to me in these two formats, and I can't listen to them on the iPhone. Google Maps could *REALLY* use the ability to easily change a start, middle, or end point by dragging (the way you can on the web version,) for easier re-routing. Especially with traffic. Yesterday I mapped a route that had me going on 15 miles of red freeways, and I had no way to reroute. I had to just play it by ear and figure out a new route on my own, entering an intersection as a 'start' point while stopped at a red light on my newly chosen route. One goofy aspect is that you can turn the iPhone on its side either direction while web browsing, even while playing videos on the web, but you HAVE to rotate it counterclockwise for YouTube or iPod videos. It would be nice to have the choice.

Stability is a well-documented problem. Safari crashes once or twice a day for me, in about 2-4 hours of Safari use per day. And early on, I discovered that if you leave the iPhone 'on' for too long, it starts to become unresponsive. (After about a week of not turning it off, I had an issue where after I slid the 'unlock slider', then typed in my code, I would need to hit the Home button for it to actually get beyond the code entry screen.)

Of course, there are some other features lacking, that are rumored to be coming soon in a software update. I figure I'll give it until Leopard comes out on the desktop to complain about the lack of those features (Notes don't sync to anything on the desktop, no MMS or AIM, etc.)

Overall, it's been great, with just a few minor nitpicks.

Communications

Journal Journal: EDGE network down nationwide. iPhone to blame.

Ah... AT&T apparently didn't know what they were getting in to. Not only are the activation issues still going strong, but now (the first weekday since iPhone's release,) but now there are nationwide issues with their EDGE network. I am one of those experiencing the problem, and have been since 9:00 AM (Pacific) this morning. My iPhone says it has an EDGE connection (the little blue 'E',) but I get no data flowing. I called AT&T support, and was told it is down nationwide, with no estimated time to be back up. The agent basically blamed all their problems on the iPhone. That they hadn't prepared properly for all the demand of both activation, and data network use, that the iPhone would introduce.

Ah, you'd think AT&T would have had plenty of time to prepare. I mean, with all the hype, how could they *NOT* have anticipated this much demand? They should have prepared for every single iPhone that has been manufactured to be activated and actively on EDGE at 7:00 PM Hawaiian time on Friday. (i.e. A total sellout nationwide, with everyone activating within one hour of purchase.)

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