Where I live in VA the internet options are HORRIBLE. Verizon DSL has a complete monopoly on the area, charging over $40/month for speeds of only 2.5mbps. Their customer service is on par with Cox cable any time my internet has issues it's a 2-3 month hassle to get it finally fixed, last time I had to contact the BBB in order to get my issues resolved. Worse thing is from what I hear Fiber has been run through the area it's just not being used, I guess Verizon doesn't want to provide faster internet when everybody is left with the choice of dial up or over priced DSL through them.