Comment This is common. (Score 4, Informative) 206
The reality is that expenses are not linked to individual customers to provide service. If a cable company is servicing a neighborhood of 1000 houses, it cost the exact same if 10% are customers or 100% are customers. They will charge you up the ass because most people will pay for it but if you threaten to go elsewhere they will give deep discounts to keep you. It's called customer retention. It's better for them to cut a bill from $100 to $50 because $50 a month is better than the $0 a month.
It just goes to show what a monopoly they have because they could easily cut their prices in half, still be profitable and would have more customers as people would be more willing to keep cable tv as well as have phone and internet.
It just goes to show what a monopoly they have because they could easily cut their prices in half, still be profitable and would have more customers as people would be more willing to keep cable tv as well as have phone and internet.