Comment Re:I'm sure he's a nice guy, but... (Score 1) 116
I first went online with a brand-new, crazy-fast 14.4 that I had to set the DIP switches on in 1995. So I wasn't there in 1989, but I'm not a total noob, either. Busy signals 90% of the time? Not in 1995. You're exaggerating just a shade, perhaps. Maybe once every couple days I couldn't connect, but I usually got through on the second call, and pretty much always by the third. I didn't get cable until 2000 or so.
I have no problem with how he runs his business -- phone lines, idle time, etc., yeah, I get that -- but it's 2014 and even though "literally" now means "figuratively", the word "unlimited" still means "unlimited". My only complaint with him is that he shouldn't say "unlimited" if there are, in fact, limits. That's all. There's a perfectly good word available for him to use: "unmetered" -- and I know he knows that word because he buries it under the asterisk. It is quite simply dishonest, whether it's AT&T or Comcast selling UNLIMITED* broadband or a little mom-and-pop shop like this.