Comment Not mutually exclusive (Score 1) 720
McD's will of course SAY that the moves are for better customer experience and not a reaction to increased labor costs.
But that doesn't mean the labor costs played no factor.
I'm sure their bean counters did exhaustive analysis of the cost/benefit of the change, where one of the big variables was labor cost. They'd have been irresponsible not to. It's obvious both customer experience and labor costs contribute here.
Editorializing "See, minimum wage isn't a factor! Look! Look!" clearly demonstrates a bias in the article.
But that doesn't mean the labor costs played no factor.
I'm sure their bean counters did exhaustive analysis of the cost/benefit of the change, where one of the big variables was labor cost. They'd have been irresponsible not to. It's obvious both customer experience and labor costs contribute here.
Editorializing "See, minimum wage isn't a factor! Look! Look!" clearly demonstrates a bias in the article.