Disable all the power saving stuff such as settings that turn off the hard drive, monitor, etc. after so many minutes..... disable that because they often don't know why their computer "just turned off" and often proceed to unplug, reboot, or otherwise fix this issue. Show them the power button and let the computer either be "on" or "off". Also the "desktop cleanup wizard" in XP - Oh my god that's crap - turn it off so it doesn't delete your big pretty icons you made for them. Try all the apps they are going to use first yourself so as to deal with any first time configuration and problem issues so they don't have to. just a few things off the top off my head....

because we probably shouldn't allow just ANYONE to be able to publish a book or write a paper. Perhaps we could allow Warner to control the printers too so that they could supervise and approve only those who should be allowed to write books or publish papers. just food for thought. i'm full of good ideas like this just ask me.

I think Warner should make a bill for congress to pass banning the internet as it has been terribly harmful to the recording industries CD/retail store distribution model. Look at all the harm the internet has done to the recording industry executives . And while we are discussing these serious problems - non-label music is really infringing on their profitability as well - also the internet's fault. So I say we all write our representatives and ask them to support banning the internet so we can go back to a more fair and industry friendly music distribution model. Thank you for your time. You may now go back to your regularly scheduled program.

I have to call her for technical support!!! -- (HEY Mom! How do I insert the streaming video?!!)