These things MS does to their customers add up over time. I actually started down the path to being MS free when my original Xbox started getting the dirty disk errors. Through the repair forums I found out that the the first run of systems were made with a faulty DVD drive and MS new about it but wouldn't do anything. I was so mad that I started to look for alternatives to anything associated with MS. At that point I knew absolutely nothing about computers. Since then, I have not bought one single thing associated with MS, completely switched to Linux on my home systems, turned at least 3 family members and friends to MAC, plus actually got my parents using Ubuntu on their home computer. So, these things add up over time. IMHO, its just another nail in their coffin.