Comment move to offsite troublesome (Score 1) 290
Seems the main problem here (as already noted by others) was a lack of DR facility not moving to the cloud. But this is the same for many SMB's, requirements for a decent internet connection (not in the costs and quite a bit) and you STILL need a DR solution for alot of the stuff. Googles and others have suffered outages.
Also they've struggled with the online versions of the accounts and expenses system, just because it's a SaaS solution doesn't mean it any good!
Also moving from internal BIND to GoDaddy for DNS - seriously.....