Comment Oh, correction. (Score 0) 533
Just for the heck of it, I tried speed test to see what I was actually getting. It was 5.8mbps down/1.24mbps up. Now that I come to think of it, even though my plan was purchased at 3mpbs, they doubled everybody for free recently.
So. Not really upset by my bandwidth and rate caps--they are easy to track and I'm generally 10-15% usage at the end of the month. I'm more upset by them modifying content (e.g., redirecting dns to their search and blocking some sites without saying why). I'm also just a bit annoyed by them not sending a bill; but I discovered that when my service was cut off all I had to do is call them. They used caller ID to pull up the account, asked me to key in a verification, and then took my payment without me having to talk to a human being. The Internet was back on as soon as I got off the phone. It was stupid and smart at the same time--they should have sent me a billing reminder, but they recovered in a very astute way. This reminds me, I should probably call them and check my account st... NO CARRIER.