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Comment Re:As someone who used to do support for Comcast (Score 3) 262

But here is my larger point: who cares? Yes people can be difficult, they may be jerks, or worse; but this kind of crap is never justified.

You don't have to endorse "going postal" to consider that it may be a symptom of workplace problems in the industry. Likewise you don't have to endorse this sort of thing to care about addressing the causes of it, mainly the poor policies of comcast making their support employees miserable.

Comment Re:w***e ? (Score 4, Insightful) 262

Humans are not machines. Many of them come to hate their jobs beyond the point they can bear, especially if said job involves being yelled at and blamed by angry people all day about things they have no control over. It's natural to direct that blame back at the people yelling at them, and to be on a short fuse after a while. Sure they have to be fired when the insults become public as a matter of public relations, but I sympathize with them even if I'm one of the people they've labeled insultingly.

Comment Re:Demand (Score 1) 224

Realistically, the price of clothes would increase until people learned to sew or shop in second hand stores again like they used to -- at which point the demand would stabilize at a much lower level. People would stop throwing out half of what's on their plate and locally grown food would start to out-compete food that has to be trucked further. Etc. Increasing prices always reduces demand. Gasoline costs twice as much in Europe as the USA, but life goes on with people adapting to use less of it.

Americans use twice as much energy per capita as the EU currently (source), so it might actually take a large energy supply reduction to drastically affect quality of life.

Comment They're right for once (Score 3, Insightful) 255

I used to have 15 Mbps, and downgraded to 6 Mbps to save money. Never noticed the difference. 3 Mbps would probably be fine too -- plenty good enough for 360p video. Not everybody wants HD. On the other hand, I do feel a huge difference compared to the 1 Mbps my parents have (can't really watch video with that). So I'd define broadband as being ~3 Mbps+.

Some consumers, of course, may benefit from more. Call it broadband HD or broadband+ or something. It's important not to obscure the more important distinction between those stuck on connections too slow for the modern internet and those with broadband.

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