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Comment Dumbing down the interface (Score 1) 484

Casual hardware users don't care what OS is on a device, it just has to be the "in" device of the year.

Microsoft is slowly alienating the users who keep it alive, until it become irrelevant and so
similar to the competition all it will have to fall back on is features and innovation, which it is no longer
a leader in.

I've never seen a company so eager to destroy their own user base though forced , unwanted, change.

Comment I used to work for best buy (Score 5, Insightful) 491

They have no concept of the competition that Amazon represents. They think in store purchases will keep them alive. They need to:
1. Fire half the staff, and only hire professional sales people (Not 30 seventeen year olds)
2. Reduce the store size by half or more.
3. Reduce prices by having less selection but enjoy the bulk purchase price point.
4. Stop high pressure pushing of accessories and service plans on people.
5. Work with vendors to have exclusive items made for them not found online (like a white or pink dyson)
Still doomed by their horrible reputation.

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