Comment Re:In other words (Score 2, Insightful) 279
It would be much better to have a system that HIDES users content by default, than to delete it. Then, people scrolling all posts (including hidden) would be able to report mistakes in the system.
From my experience if you delete content or ban a troll, it just encourages them to troll more using a different account, usually from a different IP address.
The most effective way I found to deal with problem users is to make their bad comments only visible to them. That way it appears to them that they've had their say and no one responded to it. Without feedback to encourage them, trolls either quickly get bored and go elsewhere or sometimes they'll surprise you and produce better quality comments.