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Submission + - Comcast Drops Spurious Fees When Customer Reveals Recording

An anonymous reader writes: In yet another example of the quality of Comcast's customer service, a story surfaced today of a Comcast customer who was over-charged for a service that was never provided. At first, the consumer seemed to be on the losing end of a customer service conversation, with Comcast insisting that the charges were fair. But then, the consumer whipped out a recording of a previous conversation that he had with another Comcast representative in which not only was the consumer promised that he wouldn't be charged for services not rendered, but the reason why was explained. Suddenly Comcast conceded, and the fees were dropped. But most telling of all, the Comcast rep implied that she only dropped them because he had taped his previous interaction with Comcast customer service.

Comment Re: +1 for this Post (Score 1) 427

No one seems to take the other approach--raspberry pi with hostapd. You can do whatever you want with it then, including anything beyond simply routing and firewalling.

You can also do something you probably DON'T want to do with it, namely waiting for what seems an eternity while it reboots on those occasions when a reset is required or you have a brief power failure.

Comment Re:"Anything more than a runtime and a language" (Score 0) 371

The author is fanboying Java. It's Java, it should be everywhere, Java is awesome, etc.

Java is proprietary, supplanted by CIL, which is ISO standard. There are better languages--like Python--and anything could run on CIL if you got LLVM to output CIL. You could even run Ruby and Java on CIL, if you were so insane as to go with Ruby. C and C++ work on CIL.

Comment Re:to the free as in "all you can steal" crowd (Score 1) 132

libpoppler works; it just only meets the requirements that libpoppler was designed for. It correctly displays most PDFs, but fails with esoteric features used only in a small subset.

In that sense, libpoppler is like a swiffer mop: it handles most normal dirt, dust, and general cleaning needs for tile and hardwood; but you will need a mop, or potentially nylon or bristle scrubbers and power tools, to clean some deep-set grime from linoleum or porcelain tile. I've had mops fail to clean traffic grime from kitchen linoleum, at all; stuck a drill brush in a 3000RPM 600W output cordless drill and blasted that shit right off.

Submission + - Photo Editing Tool Shows Viewers What the Camera Couldn't See (gizmag.com)

Zothecula writes: Many people are already annoyed when characters on TV cop shows "zoom in and enhance" on a photo, to reveal a level of detail that could never really have been captured by the camera. Thanks to software developed at Carnegie Mellon University, however, it's now possible to actually turn objects in a photo around ... seemingly revealing sides of them that were facing away from the camera when the picture was taken.

Submission + - Gore warns markets coal stocks will lose value (thehill.com)

mdsolar writes: Former Vice President Gore is warning investors to pull their stock in coal assets or face devastating financial consequences.

In a Financial Times column Gore argues that it would be smart to divest from coal "for purely financial reasons," setting aside the harmful impact he says it has on the environment.

In an attempt to reach investors, Gore makes the case that three "disruptive forces" will hurt stock in coal companies and other investments in the fossil fuel in the future.

First is the growth of renewables, Gore says, such as solar, which are becoming more affordable.

Next, are regulatory changes. Citing the Environmental Protection Agency's latest proposal to cut carbon dioxide pollution from existing power plants, Gore says the changes are "curbing demand for coal."

Lastly, he cites the "rising discontent with negative consequences associated with carbon pollution" further adding to the reasons why investors should divest.

"These three disruptive forces significantly increase the probability of a major market correction that will reprice coal assets unfavourably," Gore writes in the column.

"In fact, the repricing of carbon-intensive assets is likely to happen more suddenly and turbulently than many investors expect, as the growing negative effects of carbon emissions — and the market’s reaction — will be neither gradual nor linear."

Comment Re:Good, I say (Score 2) 502

Anything that reduces the average home owner's reliance on the grid is good in my book...especially as the infrastructure is so dated and fragile.

Dated and fragile? Where on earth do you get that impression?... The technology of power transmission hasn't fundamentally changed in 100 years...

You said it yourself - the technology hasn't changed in 100 years. It was never designed with terrorism and climate change in mind. To continue relying on a grid that is vulnerable to cascade failures and can be taken down by an ice storm, (or a few well-placed bombs), thereby rendering a large part of the continent powerless, is silly and irresponsible.

Sure, continuous improvements are being made to the grid, and tech advances are making it more reliable and less vulnerable. But the complexity of the newer control systems constitue their own Achilles heel - see 'requisite variety' to understand why. The grid will never be as resilient and fault tolerant as widespread local power generating capacity will be.

Add in the fact that distributing solar capacity is more efficient than centralizing it, then consider the carbon footprint of coal-fired plants, and solar plus batteries starts to look damned good.

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