An anonymous reader writes: The WA Government department handling the consumer fallout from the collapse of the Clive Peeters group has turned to Twitter to cope with queries from hundreds of anxious customers pouring into its 25-person call centre.
The $140 million failure of the national computer and whitegoods chain on Wednesday has snagged its WA Rick Hart chain of stores, where $1 million of customer orders hang on the balance of receivers' investigations. Inundated with 350 calls in the past day, the State's consumer protection department turned to its Twitter account @ConsumerWA to ease the load on staff and get out information more quickly.