expectations (Score 1)

the customer with no mail has unrealistic expectations. when this is getting set up, it needs to be pointed out that it isn't controlled internally. free, but comes with risks. when i deploy google apps, i stress the privacy and advertising angle more than the reliability as far as potential issues to consider. the reliability speaks for itself, it is what it is, and what it will be. places need to assess if they want to plow dollars into their own infrastructure, or use the dollars on better people. for some places, the risk is worth it to get free email for their domain. since apps recently tied domain mail to outlook and other clients, a reason to not choose it was removed. an honest evaluation of the service needs to be given before a decision is made. here's what they do, here's what you get, here's what it would cost for me to do this in house.