Request: Please no one post links to the VAserv status page. The last thing we need is to /. them right now. Customers have been emailed the URL and we are the only ones who really need to see it (plus it isn't very interesting).
VAserv have emailed customers to say they will be taken over by BlueSquare (where they do most of their hosting anyway). Probably the best option given the scale of the attack.
I've got one apparently deleted VPS and one still running. The whole situation is terribly frustrating. However I don't think the lack of information coming from VAserv is due to a lack of effort on their part.