MinuteElectron - Slashdot User

Submission + - $1.6M Jackpot, Casino Refuses to Pay, Claims Bug (go.com)

Submitted by

benadamsdotcom

on Thursday October 25, 2007 @04:41PM

benadamsdotcom writes: "Jackpot or Mistake? Man Sues Over $1.6M 'Jackpot' New Mexico Indian Casino Says Slot Machine Malfunctioned; Refuses to Pay — http://abcnews.go.com/TheLaw/story?id=3772215&page=1 — Hoffman was playing the nickel slot machines at the Sandia Resort and Casino on an Indian reservation in New Mexico when he appeared to hit the jackpot: the machine said he won nearly $1.6 million. But the ecstasy was short-lived. Hoffman says in a lawsuit filed earlier this year that Sandia refused to pay, claiming that the machine malfunctioned. Instead, he said, they gave him about $385 and a few free meals at the casino."

Submission + - Termination of bad Internet and phone service? 1

Submitted by JWSmythe on Thursday October 25, 2007 @04:40PM

JWSmythe writes: I'm sure many of you have found yourselves in the same situation that I am in. You start at a new company, and every problem is thrust upon you with the upmost urgency. Many times, we find ourselves on a new network with substandard connectivity.

I recently started with a company who's connectivity was slow. At first it was a "we'll fix it later" problem. A few days later, the connection went down. Not only was the data line down, but so was the voice. 2 hours later, it was resolved.

Two weeks later, the provider had a significant outage of between 12 to 14 hours (depending on who you ask). I was then informed that this wasn't the first time this happened. This was the 4th major event in 2 months. "minor" events have included bad latency and packet loss, and phone numbers that simply don't ring to the office. It was already established policy for staff to call the office phones on their cell phones every hour or so, just to make sure all the numbers would ring.

We were gentle with our phone call and letter, simply reminding them that it is unacceptable for us to have long periods of downtime during our business day. We didn't ask for reimbursement, just termination of the services. Their response was that we could cancel our contract for payment of one full year of service.

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