Follow Slashdot stories on Twitter

 



Forgot your password?
typodupeerror
×

Comment Re:AT&T (Score 1) 201

Another secret to get your ETF waived is to change your address to a location where they don't have coverage. If you live in an area that shows as no coverage on their maps then they are supposed to automatically waive the ETF. When I worked there, they didn't even require proof.

Comment Re:AT&T (Score 1) 201

I worked for Verizon before I worked for AT&T (I'm out of the cell industry now, thank god) and there seemed to be less inaccuracies in billing with Verizon. Of course, both tend to pass on any government regulatory charges to the customer (and there are a LOT). Municipal, county, state, and federal fees add up. That's why your bill will never be the advertised pricing. And I'm not talking just taxes. I mean, it is not entirely the carrier's fault. They have to make up those regulatory fees somehow, I just dislike the way that they name them so that they look like required fees from the government.

Comment AT&T (Score 5, Informative) 201

After working for AT&T, it is no surprise to me that they rate so lowly. Their employees often find their hands tied when they want to help a customer. They also have a 0-5 score that all accounts are given. This score is one of the first things an agent sees when the customer's account comes up. Customers whose accounts rate a 0 or 1 (either due to being on the cheapest plan or due to poor credit/payment history) find themselves treated like a red-headed step child. AT&T's policies actually state that any customer threatening to disconnect their service due to a dispute should be transferred to a senior representative UNLESS they are a 0 or a 1. 0's and 1's should instead be disconnected immediately and have their Early Termination Fee waived. Essentially, AT&T doesn't want them as customers and will drop them the instant they have an excuse.

Comment Re:Cool (Score 2, Insightful) 203

Look at the state of Medicare and Social Security, though. They are operating at a horrible loss and probably won't even exist in their current form in the next 20 years. People constantly tout Medicare and Social Security as the model for how things should be done, but they are only surviving due to the influx of money from a generation that will likely never gain any benefit from them.

Comment Re:imho (Score 1) 332

Ah, I see. I wasn't re-reading my sentence. Allow me to correct: Your argument is rather like saying that the TV show Big Bang Theory (or any TV show for that matter) doesn't exist because you don't have a TV.

I concede that I did make a grammatical error.

Comment Re:imho (Score 1) 332

I'd be for that. If messages are coming and we're able to receive, then we may get information on building better receivers and a transmitter. If I was sending messages into the past, I'd want to include instructions on how to improve the ability to receive and also how to transmit.

Slashdot Top Deals

Say "twenty-three-skiddoo" to logout.

Working...