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Comment Re:Isn't this a micro managing issue? (Score 1) 402

I don't think people handled the transition to motor vehicles well 100+ years ago. There is always a subset of humanity that will complain about new technology.

An example of not handling the new cars well is this bit of trivia - the first drivers licence belonged to Herr Benz for his first motorwagen. He had written to the local duke asking for a permit to operate the vehicle because he was worried about people being offended by the sound and smoke from the thing.

Businesses

Best Buy Closing 50 Stores 407

An anonymous reader tips news that electronics retailer Best Buy will be closing 50 of its big-box stores across the U.S. this year, and laying off hundreds of corporate workers besides. The company plans to start testing new types of outlets as it tries to adapt to the changing face of retail sales. From the article: "Best Buy shares were off 7.7% at $24.56 on Thursday afternoon on the New York Stock Exchange. Also Thursday, Best Buy reported a $1.7 billion loss for its fourth quarter ended March 3. ... Consumers armed with mobile phones are increasingly using stores as showrooms to check out merchandise they later purchase for less online, a trend greatly benefiting Internet retailers such as Amazon.com Inc. that aren't encumbered by the costs of running physical locations and in many cases don't have to collect sales tax. Meanwhile Apple Inc.'s phones and tablets, showcased in its own namesake stores, have eroded the status of specialty chains as the one-stop shop for the latest in gadgetry. In response, Best Buy said it will launch large-scale tests of what it calls new 'connected store' formats in the Twin Cities of Minneapolis and St. Paul, Minn., as well as San Antonio. The stores, which will emphasize services such as technology support and wireless connections, will feature large new hubs at their center to assist shoppers, as well as reconfigured checkout lanes and new areas to accelerate the pickup of items purchased earlier online."
IT

Ask Slashdot: Best Practices For Leaving an IT Admin Position? 290

An anonymous reader writes "I've been the server admin at a university for the past five years. Recently, I was given the chance to move from servers to networking, and I jumped at it. I now find myself typing up all my open-ended projects, removing certain scripts and stopping others. What would the community recommend as best practices for passing on administration of some servers? I am trying to avoid a phone call that results in me having to remote in, explain something, jog to the other side of campus to access the machine, etc. Essentially, I'm trying to cover all my bases so any excuse my replacement has to call me is seen as nothing but laziness or incompetence. I am required to give him a day of training to show him where everything is on the servers (web and database), and during that day I'm going to have him change all the passwords. But aside from locking myself out and knowing what is where, what else should I be doing?"

Comment Re:What was it? (Score 1) 451

I'm pretty sure that your emails, BBMs, SMSs etc. all go through Echelon in the UK too. That's the whole point of there being more than one nation involved. e.g. the USA can spy on people in the UK then through intelligence sharing deals share that info with the UK agencies.

Comment Re:Yes! (Score 1) 470

It sounds like the UI designer mentioned by the GP is just laying out buttons on a screen without reference to anything. He's designing a UI he likes.

Proper user centred design is about finding out how the actual users of your software work and designing a UI that meets their goals efficiently. Your touch-typist example is a good one. If you're designing software for secretaries then assuming they can touch-type and building a UI that takes advantage of that is probably the right approach.

Comment Re:Yes! (Score 1) 470

Wanting the ability to customise all your settings is thinking like a programmer. Different classes of user want things to "just work".

TFA is about ebooks and the poor formatting of their text. eBooks are read by all kinds of people with varying levels of computer skills, not just programmers.

For example, I don't think it's unreasonable for Grandma to expect that when she wants to read a book on her Kindle it displays correctly. Lines, paragraphs, chapters flow just like they would on the page of a print book. She isn't going to want to stuff around for hours setting up a display profile or some nonsense.

The only requirement should be around accessibility - the size of the text can be changed without breaking the layout & flow.

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