Comment I've never liked Intuit (Score 1) 450
A few years ago, a relative bought a new laptop that came with Windows Vista. She asked me for help putting her QuickBooks onto it.
Her version of QuickBooks simply wouldn't run on Vista. So I went to the store to buy an upgrade. I carefully studied the feature lists on the boxes for the various versions, trying to figure out which one she needed. For $100 I got some version ("Express" or "Starter" or something like that). It had all the features she needed and was $100 cheaper than the next version.
It turned out that it was missing one key feature: it didn't support upgrading! It would have been fine for her if she had started out with it, but because she was upgrading from an old version, she had to get the $200 QuickBooks. That's right, her reward for being a long-time customer was to pay $200 instead of $100 for a version that would run on Vista. (And it really didn't say on the box that upgrading wasn't supported. I had to figure it out... when I couldn't find an "import" dialog in the menus, I searched their web site; and I found a knowledge base article that plainly spelled out that importing was a feature reserved to the $200 and above versions.)
If I ever start a home business, I'll run it on some open source system. No Intuit products for me, not ever.