I do not do company work on a personal computer. Thank your boss for offering to pay for the laptop but tell him if he wishes for you to continue working at home either let you remote in to your work PC or use that 1200 to buy you a work laptop, that way if you do happen to do something great its on your laptop not theirs and they will have no claim. Many of my employers have forbidden employees to do company work on personal computers, for just this reason. Regards, KJB

There are a couple things I've learned in my short time on earth about getting help when those who should help don't/won't.
1) Call the media. The power of some investigative journalist shoving a microphone in the face of the big guys at the phone company will do wonders.
2) Call your Congressman and find out why the Authorities will not do their job. Congressmen have lackeys who do nothing but call people and exert pressure on those who need to be pressured.
3) If all else fails, Go in person and raise all holy hell. I will guarantee if you sit outside of the phone company headquarters throwing a shit fit, that will get someone's attention in upper management.
I have personally done 2 and 3 and They worked rather well, my situations were resolved in less than a day.
--kjb