Submission + - What is the cost of using hosted applications?
foniksonik writes: I work at a small company, less than 30 people, and yet the leadership refuses to consider using hosted applications for ANY purpose. They won't consider going to Gmail as a POP email provider, or using Basecamp for Project Management or Harvest for timesheets, Salesforce for CRM. etc. even though these hosted applications would save them a lot of effort/grief as well as time = money.
They claim that there is a huge downside to not 'owning' their own data in these areas and that it far outweighs the savings from not having to manage, maintain and support those tools internally. SO we have created a hodgepodge of opensource versions of the tools (dotProject, timesheet, Sugar) which don't interoperate well together either AND take a lot of time to set up, deploy, configure and customize for our needs. We have competent developers and a team in India we contract to for time intensive troubeshooting... but he time they spend on these apps takes away from time they could be devoting to PAID projects.
What do you think Slashdot? Are hosted apps a money loser, does not having ultimate control of your operational business data (as opposed to your code or other proprietary data) keep you from considering them as a time = money saver? If your company has already made the leap to hosted apps for business use, what are your experiences — good and bad?
They claim that there is a huge downside to not 'owning' their own data in these areas and that it far outweighs the savings from not having to manage, maintain and support those tools internally. SO we have created a hodgepodge of opensource versions of the tools (dotProject, timesheet, Sugar) which don't interoperate well together either AND take a lot of time to set up, deploy, configure and customize for our needs. We have competent developers and a team in India we contract to for time intensive troubeshooting... but he time they spend on these apps takes away from time they could be devoting to PAID projects.
What do you think Slashdot? Are hosted apps a money loser, does not having ultimate control of your operational business data (as opposed to your code or other proprietary data) keep you from considering them as a time = money saver? If your company has already made the leap to hosted apps for business use, what are your experiences — good and bad?
